Privacy Policy

India’s top choice for mobile and web development, SMM – trusted by brands like Orient Electric, Cyberpunk, & Dainik Jagran for all digital services.

Last Updated: January 10, 2026

Welcome to https://ansment.com/ (the “Site” or “Service”), operated by AnsMent. This Privacy Policy complies with Meta Platform Terms (Section 4), Developer Policies, Messenger Platform Policy, Instagram Messaging API requirements, GDPR, CCPA/CPRA, and DPDP Act 2023 (India).

We explain how we collect, use, disclose, and protect personal data when you use our Services, including Facebook Messenger bots, Instagram DM automation, comment auto-replies, social posting, and related features via Meta APIs.

1. Data Controller Information

AnsMent
Indore, Madhya Pradesh, India
Email: info@ansment.com
Contact: https://ansment.com/contact-us
Grievance Officer: info@ansment.com

2. Data We Collect from Meta Platforms

When you connect your Facebook/Instagram accounts, we collect and process (as your service provider):

Facebook/Instagram user IDs, access tokens (temporary), page IDs, profile information (name, profile picture – only as authorized).
Messages, comments, media, conversation threads (via Messenger API / Instagram Messaging API).
Other data you explicitly authorize (e.g., for auto-replies, broadcasting).

All Meta Platform Data is processed strictly per your instructions, Meta Platform Terms, and only to provide the Services you enable (e.g., automated responses, sequences).

3. Other Data Collected

Account: Name, email, phone, business details, password (hashed).
Technical: IP, browser, device info, cookies, logs.
Payment: Via third-party (no card storage).

4. How We Use Data

Data is used to:

Provide, customize, and improve Services (e.g., bot automation, replies).
Handle support, security, fraud prevention.
Comply with laws.

We do not use Meta data for any purpose not disclosed here or not authorized by you. We do not sell personal data.

5. Sharing & Disclosure

Data shared with:

Meta Platforms (required for API operation).
Service providers (e.g., hosting, payment – under strict contracts).
Legal authorities if required.

CCPA: Opt-out of sale/share by emailing info@ansment.com (“Do Not Sell/Share”).

6. International Transfers & Retention

Data may transfer to US/EU (safeguards: SCCs). Retained: Active use + 12 months post-termination; logs 90-180 days.

7. Your Rights & Deletion

You can request:

Access, correction, deletion of data (including Meta-sourced data).
Opt-out/withdraw consent.
Portability, objection.

Email info@ansment.com for requests. We respond in 30-45 days. For Meta data deletion, we delete from our systems; Meta handles their side per their policies.

8. Automated Experiences Disclosure

Our bots are automated. Users interact with bots for Messenger/Instagram (as required by Meta policies).

9. Cookies & Security

Cookies for functionality/analytics. Encryption, audits in place. No 100% security guarantee.

10. Children’s Data

Not for under 16. No knowing collection.

11. Policy Changes

Updates posted here. Material changes notified via email/Site.

12. Contact

Email: info@ansment.com
Contact Page